Frequently Asked Questions
Everything you need to know about your colorful order.
How long will it take for my order to arrive?
Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our Returns Portal to start a request.
Do you ship internationally?
Yes, Rainbows & Sprinkles ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products eco-friendly?
We strive to be as sustainable as possible! Many of our products are made from recycled materials, and we use biodegradable packaging whenever possible.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.